Privacy Policy

Privacy Statement

At the Greater Richmond Convention Center (GRCC), we are committed to protecting your privacy. This Privacy Statement explains how we collect, use, and safeguard your information when you visit our website.

Information We Collect
When you visit our site, we may collect:

  • Personal Information: such as your name, email address, phone number, or organization if you choose to submit a contact form, newsletter sign-up, or event inquiry.

  • Non-Personal Information: including IP address, browser type, device information, and site usage data collected through cookies or similar technologies.

How We Use Your Information
We use your information to:

  • Respond to your inquiries and provide customer service

  • Improve website functionality and user experience

  • Share GRCC updates, events, or promotional content (only if you opt in)

Sharing Your Information
We do not sell, rent, or trade your personal information. We may share information with trusted service providers who assist in website hosting, analytics, or communications—only to the extent necessary to provide those services.

Cookies and Analytics
Our website uses cookies to understand visitor behavior and improve performance. You can adjust your browser settings to refuse cookies, though some features may not function properly.

Your Choices and Rights
You can opt out of receiving emails from us at any time using the unsubscribe link provided. You may also request access to, correction of, or deletion of your personal data by contacting us.

Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites.

Data Security
We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure.

Contact Us
If you have any questions or concerns about this privacy statement or how your information is used, please contact us at (804) 783-7300.

Updates to This Policy
We may update this privacy statement from time to time. Changes will be posted here with a revised effective date.