Accessibility

The Greater Richmond Convention Center is committed to providing an accessible environment for all guests. Our facility is fully ADA compliant, with features designed to ensure a comfortable and convenient experience for everyone. Accessible entrances, elevators, and restrooms are available throughout the building. Service animals are always welcome. If you have any specific accessibility needs or require additional assistance, please contact our staff, who are ready to help make your visit as smooth as possible.

The GRCC has wheelchair-accessible entrances at the following locations:

  • 3rd & Marshall GRCC Parking Deck Entrance (GRCC 2nd Floor)

  • 5th & Marshall Parking Deck Entrance (GRCC 2nd Floor)

  • 3rd & Marshall - Exhibit Hall Pavilion

  • 4th Street/Cyber Cafe - Exhibit Hall Pavilion

  • 5th & Marshall - Exhibit Hall Pavilion

  • 5th Street Exhibit Hall Entrances - Exhibit Hall Pavilion

  • 5th & Marshall - Ballroom Pavilion

  • 5th Street - Ballroom Pavilion

Please note that open entrances may vary depending on the event location and activities within the facility.

In addition, the GRCC offers elevator access at the following locations:

  • Exhibit Hall Pavilion: 3rd & Marshall/Meeting Room E10 (1st Floor) & Meeting Room E20/Administrative Offices (2nd Floor)

  • Exhibit Hall Pavilion: Cyber Cafe/Registration Lobby (1st Floor) & Food Court/Meeting Room E21 (2nd Floor)

  • Exhibit Hall Pavilion: Exhibit Hall C (1st Floor) & Meeting Room E24 (2nd Floor)

  • Ballroom Pavilion: Meeting Room B15c (1st Floor) & Ballroom C (2nd Floor)

  • Ballroom Pavilion: Meeting Room B15a (1st Floor) & Ballroom A (2nd Floor)

Wheelchairs also are available on a first-come, first-served basis, and they may not be taken out of the building. Please note that visitors may be asked to leave an ID at the security desk while using the wheelchair. For more information, inquire at the main entrance at the corner of 5th Street and Marshall Street or ask a staff member upon arrival.

For specific questions or accommodation requests related to an event, please contact the event host directly to ensure your needs are met.

Floor plan of an event venue with exhibit halls, registration area, offices, food areas, parking, and various amenities labeled.
Floor plan map of an event center showing the Grand Ballroom, meeting rooms, exhibit halls, food court, restrooms, elevators, stairs, parking, and various office areas, with labels for streets and amenities.